Broken heating blade
Most cases of a broken heating blade happen:
- When cleaning your IQOS 2.4 Plus Holder
- Incorrect insertion of the cap on the Holder
- Twisting the tobacco stick in the Holder
Some advice for future avoidance:
- When cleaning the Holder make sure the blade is cold,
- When cleaning the Holder make sure to not exert stress on the blade,
- When you place your cap on the Holder make sure it is aligned correctly before clipping it in place.
- Did you know that you should never twist your tobacco stick while it is inserted in the Holder ?
Lights flash abnormally
This can be due to different reasons, get support to fix your IQOS.
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